SHOWCASE TECHNOLOGY
Founded by entrepreneur Paul Rajewski, Showcase Technology has been a leader in providing secure, centrally managed, complimentary-use and pay-for-use computer systems, printers, copiers and fax machines to the hospitality marketplace. Reliable product configurations and a serious commitment to customer service are the foundation from which the company has grown. This basic strategy combined with aggressive programs, have been the key elements to Showcase Technology’s rapid growth and success. Comprised of four distinct divisions; Showcase Business Centers, Showcase Merchant Services, Showcase Control Systems, and Showcase Interactive Media, we are known for developing comprehensive business solutions.

Showcase is headquartered in Torrance, California at 19815 Hamilton Avenue, Torrance, CA. 90502. Showcase also has a sales office in Tempe, Arizona, in addition to a location near Toronto, Ontario.

We are a passionate group of approximately 30 professionals that foster a sense of pride and customer satisfaction in all that we do. We hire the best and brightest and our customers recognize our ability to offer innovative solutions to complex problems. Showcase currently has a network of over 1000 automated computer, copier and fax systems throughout hotels located across the United States and Canada. Showcase also offers high-speed Internet service at approximately 200 kiosk stations installed throughout 14 major United States airports.

Real-Time, Remote Systems Monitoring:
Showcase’s proprietary, backend database reports are first-class. Showcase provides secure real-time usage statistics, robust reporting, and on-line help desk capability. Showcase systems are continuously enhanced and modified for optimum performance. Our current support/service call-to-user ratio is less then 0.5%.

Each helpdesk module includes a detailed history of all service and customer related issues for each site (hotel), including ticket “open” date, problem/resolutions, ticket “complete “ date, comments, etc. Our customers are provided secure login access to showcasestats.com at which they can review helpdesk service history by location, and even open “live” tickets on-line, as opposed to phoning in a service request.

Customer Service:
Showcase has always been dedicated to providing the highest levels of customer service. Keeping our existing customers happy is Showcase’s #1 customer service goal. In addition to our day-to-day activities, our Customer Service Department places phone calls to each of its hotel customers every 3-4 months, to proactively address any questions, issues, or concerns.

Showcase provides 24/7x365 “live” toll-free customer and end-user support. Showcase also provides on-site and/or telephone training to franchises incorporating our solutions. Showcase provides complete technical support during typical business hours from 8 a.m. EST to 7 p.m. PST Monday-Friday. After hour’s calls are routed to our after hours hotline for 24/7 support.

Executive Profiles

Paul Rajewski – Chairman and CEO
In 1985, Rajewski founded Access MicroSystems, Inc., a personal computer dealership, whereby it grew to six MicroAge franchises and $80M in annual sales. In 1988 and 1993, his company was awarded MicroAge " Franchise of the year" and "Franchisee of the year" respectively. Rajewski also served as Chairman of the MicroAge Dealer Council as well as on Compaq’s and Apple’s Dealer Advisory Councils.

In 1997, Rajewski successfully sold Access Microsystems, Inc.

In 1999, Rajewski founded and sold Jewelery.com. During his tenure, he rose venture capital funding, built Internet commerce site, grew company to 30 employees, and increased revenue to $2M annualized.

In 1999, Rajewski founded Pinnacle Capital. The company invests in numerous startups, including Starzent (optional storage), Healthinsurance.com (online health insurance), Neptune Networks (Airport Kiosks), and Printable.com (online printing service).

Founded Showcase Business Centers, Inc. in 2001

David Reynolds – President
25+ years in sales and management experience.

From 1987 to 1994, Reynolds began his sales career with MicroAge computers, where he closed the company’s 1st multi-million dollar purchase order.

In 1992, Reynolds began his management career with Extend Micro Products as Vice President of Sales & Marketing, and increased company revenues by 100% year-to-year.

From 1994 to 1996, Reynolds served as Western Regional Sales Manager for Targus, Inc., the worldwide leader in laptop computer accessories. In 1997, he was promoted to Director of Sales to manage a $40MM territory.

Reynolds joined Showcase Business Centers, Inc. in 2001, and has led the company through its rapid expansion of managed 24-hour business centers.

David Jones – Director of Operations
Served 25 years with International Business Machines (IBM), ultimately promoting to Director of Operations.

Jones served in various capacities for MicroAge’s Corporate Computer Center in Cerritos, CA. including Vice President of Operations and Chief Operating Officer.

Since 2007, Jones’ has served as Director of Operations and is responsible for coordinating the full cycle of the order writing process, expediting, software development, office management, hiring of all administrative personal, computer hardware and computer manufacturer selection.

Warren Mills – VAR Channel Manager
Served as Branch Manager for The Xerox Stores, The Genra Group, and Moore Business Centers.

Owner of MicroAge Computer Center Franchise located in Burlington, Massachusetts. Active in the Franchise Association and Franchise Automations Committee.

President of MicroAge Solutions, the Company-Owned Franchisees from 1989-1994. Grew revenue from $25 Million to $350 Million.

From 1994-1998, Mills served as Senior Vice-President of Sales, for MicroAge, Inc. He was responsible for VAR recruitment and sales (revenue $3.5 Billion).